🧩 Best Practices – Deploying the Genii AI Form (fixed format)

When it comes to deploying Genii, most people immediately think of the floating chatbot format. But there is a second, strategic format: the intelligent conversational form.

This format lets you use Genii as a smart conversational form, embedded directly into a page on your website.

👉 Available in Genii → Deploy → Fixed Format (right next to the floating format)

🎯 Why use the fixed format?

The fixed format is particularly relevant for companies looking to:

• 📉 Drastically reduce the number of incoming tickets
• ⚡ Improve request qualification
• 🎯 Replace traditional contact forms
• 💬 Modernize the customer experience

Instead of a static form with:

• Name
• Email
• Subject
• Free-text message

You offer a dynamic, relevant, and intelligent conversation.

🔄 Replacing the traditional contact form

The fixed format can be embedded on: