Welcome to the genii Help Center!

Our mission is simple: to help you transform every conversation with your customers or colleagues into a growth opportunity.

Whether you're taking your first steps to automate your responses or want to delve into its features, you'll find all the practical guides and tips you need to manage and customize your Genii AI agent here.

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Start here!


Getting Started

Creating your account

Setup


Core concepts

Upload your static knowledge

Upload your sitemap/XML

Widget setup

Test and share

Publish your genii

Settings

Features


Conversations

Custom Answers

Handovers

Set Hot Topics

Suggested Questions

Analytics

Tips about sitemap XML

Genii AI Forms

Support Agent

Static content

Accelerate


Custom Prompts

Customize widget style

Widget SDK

API

Vision

Tags

ROI tracker

New Interface

Integrations and more


Connect to Sharepoint

Use genii in a Google Sheets

Use genii Chrome Extension

Shopify <> genii

Zendesk <> genii

PrestaShop <> genii

Connect to Google Analytics

Add variables

Others


Security & Compliance

☑️ Trust Center

Data policy

TolkAiBot for RAG and Cloudflare

More links


🔗 tolk.ai's website

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